Four Lakes Alpine Snowsports at 5750 Lakeside Drive, Lisle, Illinois.

December 23, 2017 3:00pm at
Four Lakes Ski Resort
I called about me & my Service Dog Snowboarding at the Four Lakes Ski resort i was told by the "VERY VERY RUDE LADY" That answered the phone Your Service Dog is Not Welcomed in the FOUR Lakes Ski Resort & told that people would not appreciate my service Dog on the Ski hill.
This is reply from Four Lakes Ski Resort
Hello,

This is Chris Buehler, Director of Four Lakes. I was present at the time of your call and I feel that there may have been a slight misunderstanding. The lady who answered your call, Holly, did not say that your service dog was not welcome, she stated that we do not recommend a service animal on the snow. The reason that she stated that we do not recommend a service animal on the snow is because there are beginners at our area who are still learning how to ski and board and don’t necessarily know how to stop or turn properly. Another reason we do not recommend service animals on the snow is because a lot of children and adults do not understand what a service animal does, and that when they are wearing their vest, they are working. We are simply concerned for your safety, and for your service animals safety. We cannot guarantee that the patrons here would not attempt to pet your dog while he or she is working.

Again, I feel that there was a misunderstanding between you and Holly. Four Lakes welcomes all service animals, especially since our quality control staff member is a disabled veteran who brings his dog with him to work. We simply do not recommend a dog on the snow is all.

it's a hill in the middle of a flat area. You can't expect too much out of it. I feel they do a great job with what they are given. The bar is nice and staff is friendly. The only downside is that it's not very big (as expected) and I didn't enjoy the way they had the terrain park set up with all features bunched together at the bottom. That way isn't as enjoyable because it doesn't allow you to hit a solid line. But nonetheless it's a good time and a good park for the area